Terms and conditions of the online store https://zipizip.com

§ 1

General provisions

The online store operating at the address enter the website address is operated by SOLT ZDROWIE Limited liability company, 6H Przędzalniana St., 15-688 Białystok , entered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Białystok under KRS: 0000611172, NIP 5242798926, REGON 364156958.

You can contact the service provider:

via snail mail at SOLT ZDROWIE Limited liability company, 6H Przędzalniana St., 15-688 Białystok .;
via email at [email protected];
via a phone call at 731 911 133;

These Terms and Conditions apply to both individual customers and businesses using the online store https://zipizip.com, unless other provisions stipulate otherwise and apply only to individual customers or businesses.
The personal data controller responsible for the processing of personal data in connection with the implementation of these Regulations is SOLT ZDROWIE Limited liability company, 6H Przędzalniana St., 15-688 Białystok , entered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Białystok under KRS: 0000611172, NIP 5242798926, REGON 364156958. Personal data are processed for the purposes, on the principles and on the basis of the grounds indicated in the privacy policy published on the store’s website. The privacy policy mainly contains information on the Administrator’s processing of personal data in the online store, including the basis, purposes and scope of personal data processing, the rights of data subjects and information on cookies and analytical tools used in the online store. Use of the Online Store, including making purchases, is voluntary. Provision of personal data by the Customer or Client using the Online Store is also voluntary, except as specified in the privacy policy (e.g., conclusion of a contract or fulfillment of the Seller’s legal obligations).
The Parties conclude the Agreement in the Polish language and it is subject to Polish law and these Regulations.
All prices quoted by the Seller are expressed in Polish currency and include the full gross amount, including VAT. Product prices do not include the cost of delivery, which is specified in the delivery price list.
In order to confirm the order, provide information on the right to withdraw from the contract, and provide the Terms and Conditions and the template for withdrawal from the contract, an order confirmation is sent to the indicated e-mail address, which also includes links to self-download the mentioned documents.
Once the order is processed, an electronic invoice is sent to the specified e-mail address as a means of documenting the transaction.
Before placing an order, the customer has the right to negotiate and individually determine the terms of the contract with the seller, including the content of these terms and conditions. These negotiations should be conducted in writing by sending them to the e-mail address of the seller.

§ 2

Definitions

Regulations – this document governing the operation of the online store;
Online Store – the website of the service provider available at the following internet address: https://zipizip.com
Service – a service or right offered in the Online Store, which becomes the subject of a sales contract between the Customer and the Seller;
Goods – a movable item offered in the Online Store, which becomes the subject of a contract of sale between the Customer and the Seller
Seller/Service Provider – The online store operating at https://zipizip.com is operated by SOLT ZDROWIE Limited liability company, 6H Przędzalniana St., 15-688 Białystok , entered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Białystok under KRS: 0000611172, NIP 5242798926, REGON 364156958.
Klient:

a natural person with full legal capacity or, in cases provided by generally applicable laws, also a natural person with limited legal capacity;
legal entity;
an organizational unit without legal personality, which is granted legal capacity by law and has concluded or wishes to conclude a sales contract with the Seller;

Usługobiorca:

a natural person with full legal capacity or, in cases provided by generally applicable laws, also a natural person with limited legal capacity;
legal entity;
an unincorporated organizational unit that has legal capacity and uses or wants to use the Digital Service;

Consumer – a natural person who makes a purchase from the Seller not directly related to his/her economic or professional activity, as well as a natural person who enters into an agreement directly related to his/her economic activity, if it follows from the content of this agreement that it is not of a professional nature for this person, which results in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.
Registration Form – a tool available on the Online Store that allows you to create an Account;
Account – Digital Service, individually marked with a username (login) and password, created by the Customer in the Service Provider’s Online Store, in which the data provided by the Customer and information regarding orders placed by the Customer in the Online Store are stored;
Order Form – Digital Service, an interactive form available on the Online Store, which allows you to place an order, including adding products to the shopping cart and specifying the terms of the sales contract, such as the method of delivery and payment;
Order – a declaration of will of the Customer, submitted via the Order Form, aimed at directly concluding a contract of sale of a product with the Seller, as well as determining the method of payment and delivery.
Sales Agreement – an agreement that relates to the sale of Services or Goods between the Customer and the Seller through the Online Store.
Digital Service – a service that allows the Consumer and Service Recipient to:

Production, processing, storage or access to data in digital form,
Shared use of digital data that has been transmitted or produced by the consumer or other users of this service,
other forms of interaction through digital data.

Newsletter – digital content that contains commercial information about the current activities of the Service Provider, such as information about new products or promotions and materials related to changes in the law;
Newsletter Delivery Agreement – an agreement under which the Service Provider agrees to provide the Subscriber with a Newsletter (digital content) free of charge and without a specified duration, while the Subscriber agrees to provide the Service Provider with his/her personal data necessary to provide this service,
Subscriber – a person who is a consumer, entrepreneur or entrepreneur on the rights of a consumer and who has concluded an agreement with the Service Provider to receive the Newsletter or has taken steps to conclude such an agreement.
Digital content – data produced and delivered in digital form;
Civil Code – the law of April 23, 1964, the Civil Code;
Consumer Rights Act – the law of May 30, 2014 on consumer rights;
Electronic Services Act – the Act of July 18, 2002 on the provision of electronic services;
Business day – a day from Monday to Friday, except for public holidays.

§ 3

Digital Services in the Online Store

The following free Digital Services are available on the Online Store:

viewing information published on the website of the Online Store;
Establishing and having an Account in the Online Store;
Newsletter delivery;
Providing an Order Form to enable the conclusion of Sales Agreements.

The provision of Digital Services to customers in the Online Store is carried out under the terms and conditions set forth in these Regulations and in accordance with generally applicable laws.

§ 4

Setting up an account

To set up an Account in the Online Store, the Customer should follow the steps below:

Go to the website of the Online Store – the Registration tab;
Fill out the form located on the website of the Online Store, providing your e-mail address and your name, address and telephone;
It is necessary to check the box next to the statement of consent to set up an Account, read the Regulations and Privacy Policy and accept their provisions;
The Digital Service Agreement for the Account is concluded for an indefinite period of time;
The Service Provider informs, and the Customer acknowledges, that the Account is maintained free of charge.

The Customer may at any time, without giving any reason, immediately terminate the Agreement for Digital Services consisting of maintaining an Account in the Online Store.

§ 5

Subscribing to the Newsletter

To conclude the Newsletter Delivery Agreement, the subscriber should follow the steps below:

Go to the website of the Online Store;
Fill out the form located on the Online Store’s website, providing your e-mail address and first name;
It is necessary to check the box next to the statement of consent to receive the Newsletter, read the Regulations and Privacy Policy and accept their provisions;
Confirm your consent to receive the Newsletter;
Confirmation of consent to receive the Newsletter implies conclusion of the Newsletter Delivery Agreement by the Subscriber;
The contract for delivery of the Newsletter is concluded for an indefinite period of time;
The Service Provider represents and the Subscriber acknowledges that:

The newsletter is not updated;
Frequency and dates of delivery of Newsletters are not predetermined and depend on the current situation of the Service Provider.
The Newsletter is delivered by e-mail to the e-mail address provided by the Subscriber.
The Subscriber may immediately terminate the Newsletter Delivery Agreement at any time, without giving any reason.
In addition, in accordance with the Law on Consumer Rights, a Subscriber who is a Consumer or an Entrepreneur on the rights of a Consumer has the right to withdraw from the Newsletter Delivery Agreement without stating a reason within 14 days of its conclusion.

§ 6

Purchase of Digital Content

The information available on the web pages of the Online Store does not constitute an offer according to the law.
When placing an Order, the Customer makes an offer to purchase certain Digital Content under the terms and conditions described on the website of the Online Store.
The price of the Digital Content shown on the website of the Online Store is valid at the time the Customer places the Order. This price is not subject to change, even if there are any price changes in the Online Store after the Order is placed.
The Customer is not required to register an Account with the Online Store to place an Order.
Orders can be placed:

Through the Order form available on the website of the Online Store https://zipizip.com – 24 hours a day, all year round.

In order to conclude a Sales Contract, the Customer must place an Order.
Once an Order is placed, the Seller immediately confirms its receipt, which binds the Customer to the Order placed and accepts it for execution.
Confirmation of receipt of the Order is sent by e-mail, which includes:

Seller’s statement of receipt of the Order;
Confirmation of all material elements of the Order;
Seller’s statement of acceptance of the Order and its execution;
Upon receipt of the aforementioned message sent via e-mail, the Sales Agreement between the Customer and the Seller is concluded.

The Seller shall provide the Digital Content to the Customer immediately after the conclusion of the Contract for the provision of Digital Content.
The vendor provides the digital content to the customer by sending an order confirmation to the customer’s email address, which includes links to the content purchased by the customer.
Each Sales Contract will be confirmed by a VAT invoice, which will be sent in electronic form in accordance with the requirements of the Value Added Tax Act of March 11, 2004. Therefore, it is necessary for the Customer to consent to the sending of invoices in electronic form. Acceptance of these Terms and Conditions is tantamount to consent to sending invoices in electronic form in accordance with the above provision.
The Seller informs and the Customer acknowledges that the Digital Content is not subject to updates.

§ 7

Purchase of goods

The information available on the web pages of the Online Store does not constitute an offer according to the law.
The Customer, by placing an Order, makes an offer to purchase the specified Goods under the terms and conditions described on the website of the Online Store.
The price of the Goods shown on the website of the Online Store is valid at the time the Customer places the Order. This price is not subject to change, even if there are any price changes in the Online Store after the Order is placed.
The customer is not required to register an Account with the Online Store to place an Order.
In order to conclude an Agreement for the sale of Goods, the Customer must place orders through the Order Form available on the Online Store.
Once an order is placed, the Seller immediately confirms its receipt and at the same time accepts the order for processing. Confirmation of receipt of the order and its acceptance is made by sending the Customer a relevant message to the Customer’s e-mail address provided when placing the order. The message from the Seller contains information about the receipt of the order, its acceptance and confirmation of the conclusion of the sales contract. Upon receipt of this message, the sales contract between the Customer and the Seller is concluded.
The content of the concluded Contract of Sale is fixed, secured and made available to the customer by making the Terms and Conditions available on the website of the Online Store and by sending a message to the customer by e-mail. The content of the Sales Agreement is also fixed and secured in the computer system of the Seller’s Online Store.
Shipping of Goods is possible only on the territory of the Republic of Poland.
Delivery costs depend on the weight and dimensions of the shipment. These costs are indicated on the website of the Online Store.
Before accepting the shipment from the courier, the customer is obliged to check whether the packaging was not damaged during transport. If the packaging is damaged in any way, the Customer should not accept it. In this case, it is recommended to draw up a damage report and contact the Online Store. The customer has the right to withdraw from the contract regardless of the above circumstances.

§ 8

Method of payment

The seller provides the customer with the following payment methods:
- PayPal electronic wallet;
- Przelewy24
- Traditional transfer to the Seller’s account number: 71 1050 1823 1000 0090 8416 0549 held at ING Bank Slaski.
- Payment Card.
The Customer is obliged to pay the price under the Sales Agreement no later than 3 days from the date of its conclusion, unless the Sales Agreement provides otherwise.
In the case of payment by bank transfer to the Seller’s bank account, the subject of the Sales Contract will be delivered to the Customer after the payment is credited to the Seller’s bank account.
In the case of payment via electronic payment services, the Customer shall make payment before the Order is processed.
Digital Content purchased from the Online Store is created in the Polish language and is shipped in accordance with § 6.10 of the Terms and Conditions.

§ 9

Lead time

POLSKA:
- Delivery time in Poland is up to 4 working days from the date of order.
European Union:
- Delivery time within the European Union is up to 11 working days from the date of order, depending on the Destination Country. The delivery time depends on the deadlines provided by the Polish Post Office and can be checked at: https://www.poczta-polska.pl/wp-content/uploads/2023/09/Terminy_paczkapocztowazagraniczna_ekonomiczna.pdf
United States and Canada:
- Delivery time within the United States and Canada is up to 18 business days from the date of order, depending on the destination Country and State. Delivery times are subject to the deadlines provided by the Postal Service and can be checked at: https://www.poczta-polska.pl/wp-content/uploads/2023/09/Terminy_paczkapocztowazagraniczna_ekonomiczna.pdf

§ 10

Withdrawal

Maintaining an Account in the Online Store
- In order to withdraw from or terminate the Contract for Digital Services consisting of maintaining an Account in the Online Store, the Customer must make an appropriate statement to the Service Provider. This statement can be made by sending a message to the Service Provider’s email address.
- Clicking by the Subscriber on the link allowing to cancel the Account in the Online Store, which is sent when opening the Account in the Online Store.
- Sending to the Service Provider by the Customer a statement of withdrawal from the Agreement for Digital Services consisting of maintaining an Account in the Online Store or its termination by e-mail.
Newsletter Subscription

In order to withdraw from or terminate the Newsletter Delivery Agreement, the Subscriber must make an appropriate statement to the Service Provider. This statement can be made by sending a message to the email address of the Service Provider.
Clicking by the Subscriber on the link allowing to unsubscribe from the Newsletter, which is sent together with each Newsletter.
Sending to the Service Provider by the Subscriber a statement of withdrawal from or termination of the Newsletter Delivery Agreement by e-mail.
The Provider shall immediately stop delivery of the Newsletter to the Subscriber upon receipt of a message from the Subscriber.

Withdrawal from the Digital Content Sales Agreement

In order to withdraw from the Contract for the delivery of Digital Content, the Customer must submit a written statement of cancellation to the Seller.
This statement may be sent by e-mail to the address specified in § 1.2 of the Regulations.
If the cancellation relates to the Contract for the provision of Digital Content, the Seller is obliged to return the price paid for the Digital Content to the Customer immediately, but no later than within 14 days of receipt of the Customer’s statement of cancellation of the Contract for the provision of Digital Content.
The price will be refunded using the same method of payment used by the Customer, unless the Customer has expressly agreed to a different method of refund that does not incur any additional costs for the Customer.
The provisions of paragraphs 3.1. to 3.4. above apply only to Customers who are consumers or entrepreneurs with consumer rights within the meaning of Article 22[1] of the Civil Code.
A customer who is a Consumer within the meaning of Article 22[1] of the Civil Code may use the template for withdrawal from the Agreement, which is attached as Appendix No. 1 to these Regulations.

Withdrawal from the Contract for Sale of Goods

A consumer has the right to withdraw from a contract concluded remotely within 14 days, without stating a reason and without incurring costs, except for the costs indicated in Articles 33 and 34 of the Law on Consumer Rights.
If a declaration of withdrawal is submitted, the contract is considered not concluded.
The declaration of withdrawal can be made by the Consumer on the form, the model of which is attached as Appendix 1 to these Regulations or by sending a message to the e-mail address of the Seller after [email protected].
The Seller will immediately confirm to the Consumer the receipt of the statement of withdrawal from the Sales Agreement by sending a message to the e-mail address indicated by the Consumer.
The consumer is obliged to return the goods to the Seller immediately, but no later than within 14 days from the date of withdrawal from the contract. To meet the deadline, it is sufficient to send the goods back before the expiration of this period.
The Consumer shall bear the cost of returning the Goods covered by the Sales Agreement from which he has withdrawn, at his own expense.
The consumer shall be responsible for any loss of value of the Goods covered by the Sales Contract that results from using them in a manner that exceeds what is necessary to evaluate their nature, characteristics and functions.
The Seller shall promptly, but no later than within 14 days of receiving the Consumer’s declaration of withdrawal from the contract, refund all payments made by the Consumer, including the cost of delivering the Goods. If the Consumer has chosen a delivery method other than the cheapest standard method offered by the Seller, the Seller shall not reimburse the Consumer for additional costs in accordance with Article 33 of the Consumer Rights Act.
The Seller shall refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of payment that does not incur any costs for the Consumer.
If the Seller has not offered to collect the Goods from the Consumer himself, the Seller may withhold the refund of the payment received from the Consumer until he receives the Goods back or the Consumer provides proof of return, whichever event occurs first.

According to Article 38 of the Consumer Rights Act, the right of withdrawal from a contract concluded off-premises or at a distance does not apply to consumers with respect to contracts:

for the provision of services for which the consumer is obliged to pay the price, if the trader has performed the service in full with the express and prior consent of the consumer, who was informed before the start of the service, that after the performance of the trader will lose the right to withdraw from the contract, and accepted it;
in which the price or remuneration depends on fluctuations in the financial market over which the trader has no control, and which may occur before the expiration of the deadline for withdrawal;
in which the object of performance is a non-refabricated good, produced to the consumer’s specifications or serving to meet his individualized needs;
in which the object of performance is goods that are perishable or have a short shelf life;
in which the object of performance is goods delivered in sealed packaging, which cannot be returned after opening the packaging for health or hygiene reasons, if the packaging has been opened after delivery;
in which the object of performance is goods, which after delivery, due to their nature, become inseparable from other goods;
in which the object of performance is alcoholic beverages, the price of which was agreed upon at the conclusion of the contract of sale, the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the entrepreneur has no control;
in which the consumer expressly requested that the trader come to him for urgent repair or maintenance; if the trader provides additional services other than those requested by the consumer, or supplies goods other than the spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract with respect to the additional services or goods;
in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after delivery;
for the supply of daily newspapers, periodicals or magazines, except for a subscription contract;
concluded through a public auction;
for the provision of services in the field of accommodation, other than for residential purposes, transportation of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service;
on the supply of digital content not delivered on a tangible medium, for which the consumer is obliged to pay the price, if the seller has begun performance with the express and prior consent of the consumer, who has been informed before the beginning of the performance that after the performance by the seller he will lose the right to withdraw from the contract, and has accepted this, and the seller has provided the consumer with the confirmation referred to in Article 15 (1) and (2) or Article 21 (1);
statement of services for which the consumer is obliged to pay the price, where the consumer expressly requested the seller to come to him for repair, and the service has already been fully performed with the express and prior consent of the consumer.

§ 11

Complaint

Pursuant to Article 558 § 1 of the Civil Code, the Seller completely excludes its liability to Customers for physical and legal defects (warranty).
Consumer Complaints

The provisions of this paragraph apply only to Consumers and apply to non-conformity of the Goods and Digital Content with the Sales Contract and non-conformity of the Newsletter with the Newsletter Delivery Contract.
The consumer has the opportunity to file a complaint regarding the services offered by the Seller on the Online Store.
Complaints can be submitted:

Via an electronic form available on the website of the Online Store and by sending a complaint to [email protected]
The Seller will respond to the complaint submitted by the Consumer within 14 days and will inform the Consumer how the complaint will be handled. In order for the complaint to be considered, the Consumer must provide a description of the complaint, his contact information, including e-mail address, and indicate what Goods, Services or Digital Content the complaint concerns.
Complaint of a Customer who is not a Consumer:
- The Customer loses the warranty rights set forth in the Civil Code if he does not return the Goods in an appropriate manner and in a timely manner, or notify the Seller of the defect. If the defect is discovered later, the Customer should inform the Seller as soon as possible.
- In the case of the sale of new items, the period during which claims for defects can be made is limited to 1 year from the time the risk passes to the customer. Complaints can be submitted via e-mail to [email protected]
- The seller is liable only for typical damages that were foreseeable at the time the contract was concluded and their normal consequences. It is not liable for lost profits. The Seller’s liability, regardless of the legal basis, is limited – both for individual claims and in total – to the amount of the paid price of the goods and the cost of delivery resulting from the sales contract with the Customer.

§ 12

Intellectual property law

The Service Provider grants the Client a license for the provided Digital Content as part of the price. The license is non-exclusive, territorially and temporally unlimited.
The Customer may use the Digital Content to a certain extent, in accordance with the Order in the Online Store.
The license covers the following fields of exploitation: fixation, reproduction by any technique, introduction into computer memory and computer network, and public display or reproduction on the Internet in one Internet domain indicated in the order.
The License shall allow the Customer to use the Digital Content solely for the purpose of conducting its business, non-business or professional activities, provided that the Customer purchased the Digital Content in the course of such activities.
The license does not include the right of sublicensing, i.e. authorizing others to use the licensed content, unless there is a separate agreement between the Customer and the Seller.
The License does not entitle the Customer to indicate that the Digital Content is of its authorship.

§ 13

Data protection

The content of the full information clause is available in Appendix 2 to these Regulations.

§ 14

Final provisions

In the case of disputes between the Seller and the Consumer, the court with jurisdiction over the seat of the Consumer shall have jurisdiction.
In the case of disputes between the Seller and the Customer who is not a Consumer, the court with jurisdiction over the seat of the Seller shall have jurisdiction.
If these Regulations do not regulate certain issues, the provisions of the Civil Code, the Act on Providing Electronic Services, the Act on Consumer Rights and other relevant provisions of Polish law shall apply.
The content of these Regulations is subject to change. The Customer will be informed of any changes by means of information posted on the website of the Online Store, which includes a summary of the changes and their effective date. Customers who have an Account will additionally receive information about the changes with a summary to the e-mail address provided by them.
The changes become effective no earlier than 14 days from the date of announcement. If a Customer with an Account does not accept the new content of the Terms and Conditions, he or she must inform the Seller within 14 days from the date of notification of changes to the Terms and Conditions. Lack of acceptance will result in termination of the contract.